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Tuesday July 14, 2026 10:10am - 11:05am CDT
Objectives:
  1. Define trauma-informed care (TIC) and explain its significance in clinical and non-clinical service delivery settings.
  2. Discuss how a TIC implementation plan will improve employee satisfaction and improve retention rates
  3. Analyze the impact of trauma on long term health outcomes and why the need for TIC is essential

    Abstract
    We have heard the phrase “first do not harm” written by Hippocrates in his work, Of the Epidemics. By pursuing certification in Trauma-Informed Care (TIC), our organization moves closer to the ideal goal of providing care that is safe, helpful, and comforting. The journey toward TIC certification offers far-reaching benefits beyond improved patient well-being. TIC organizations offer enhanced patient care by ensuring services are safe and avoid re-traumatization, TIC organizations have deeper operational insight as the process naturally reveals the hidden gaps in existing services, leading to process improvements, and these organizations benefit from additional staff retention since overall workplace environments are improved.
    This presentation will dive into the TIC core principles, why they are important and offer tangible opportunities for improvement which were discovered as we became more fluent in the TIC process. We did not fully understand the far-reaching benefits of becoming a Trauma Informed Organization when we began our certification process, this presentation provides first-hand information on our organizations experiences and offers real-world insights.

CBMT & NCTRC Approved
Speakers
avatar for Carol Carver, MSN, RN

Carol Carver, MSN, RN

Senior Vice President & Chief Operating Officer, Clarity Child Guidance Center
Carol began her work at Clarity as an RN staff nurse in 1982. She obtained a Masters in Nursing at Walden University and has held several leadership positions over the past 42 years including Nursing Supervisor, Director of Nursing, Acute Care Program Director and Quality Assurance... Read More →
Tuesday July 14, 2026 10:10am - 11:05am CDT
304 A

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